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We encourage you to contact us via the form, but if you require instant support you can contact us via the email address or via phone directly.
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Frequently asked questions
While we can't answer all your questions some of the most asked and useful are put down below
Shopping Questions
To make a purchase, please contact us via the submission form on our website. Our store does not support direct shopping, so all orders must be placed through the form. This allows us to provide personalized service and ensure availability. If you have any questions or need assistance, feel free to reach out, and we’ll be happy to help!
To place an order, please reach out to us through our submission form. Once we receive your request, we will provide you with an estimated delivery time based on the item’s availability and shipping details. Since we handle each order individually, this process ensures accurate timelines and personalized service. Feel free to contact us with any questions, and we’ll be happy to assist you!
Yes! If you’re looking for a customized item, please reach out to us through our submission form with your specific requests. We’ll review the details, let you know if customization is possible, and provide an estimated timeline for completion and delivery. Feel free to contact us with any questions—we’re here to help bring your vision to life!
Bulk Orders & Wholesale
If you’re interested in purchasing LED products in large quantities, we offer bulk ordering options. Simply fill out our submission form with the details of your order, including the product type, quantity, and any specific requirements. Our team will review your request and provide pricing, availability, and estimated delivery times tailored to your needs.
We provide special wholesale pricing for businesses, resellers, and large-scale projects. Discounts vary depending on the order size, product type, and frequency of purchase. If you’re looking for long-term partnership opportunities, reach out to us, and we can discuss custom pricing plans to suit your business.
We stand by the quality of our LED products and offer warranty coverage for bulk orders. If you experience any issues, our team will assist with replacements or repairs based on our warranty policy. Returns for wholesale purchases may have specific conditions, so reach out for details.
